Sterling Service Update

As you are aware and may have heard in the News, Chennai is witnessing inclement weather conditions over past few days, resulting in emergency situation. Our heart goes out to the residents of Chennai and adjacent areas who are suffering great hardship and inconvenience due to this natural calamity. The city and its residents have risen up to the occasions and are bravely standing up for each other and handling the challenge thrown at us. We are sure our members in these areas too must be facing this crisis and pray for their wellbeing and safety.

The city is inundated with water and transportation, electricity & phone lines have been severely affected. Our staff have been unable to reach office and we have been unable to respond to most of your calls and mails for the last two days. We deeply regret the inconvenience caused to you all. Our phone lines are still down and staff have been unable to reach office even today in spite of our best efforts. We have made temporary arrangements for responding to your urgent queries with designated nos. which you can reach out to. We request you to call only for any urgent requirements so that we can handle the call flows. Kindly bear with us for any delay in response from our end.

Please call the number nearest to you from the list below.

Service Location
Contact Numbers
AHMEDABAD
079-32521188
BANGALORE/CHENNAI
9342119595
CHANDIGARH
0172-3193800
COIMBATORE/ CHENNAI
0422 – 2555136
New Delhi
011- 49161000
HYDERABAD
040 30768406
JAIPUR
0141-5115961
KOCHI
0484- 3193066
KOLKATA
033 -32622610
LUCKNOW
0522-4114141
MUMBAI
022- 61848265 / 022-41701100
PUNE
020 -30488951
SURAT
7043647902
TRIVANDRUM
0471- 3100301

We have been forced to suspend our services from the Contact Center till the situation improves and normalcy is restored. Regret the inconveniences caused due to this situation.

We are pleased to inform that all our staff and their families are safe. Our member records, data and documentation are secure. We look forward to resuming normal operations soon as the situation is in control.

Warm regards,
Team – Customer Engagement